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 The Digital Network - 30-Day Money-Back Guarantee 

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Not happy with our service? Can't get going with the product? We would be very surprised, as we have the most advanced hosting platform in the world, coupled to a very comprehensive Data Base that will take you step-by-step through all our services, but if you are unhappy then we offer a no-fuss money-back guarantee. Please note that this excludes the cost of any domain names you may have purchased, which you will still own and any transfer-in fees we may have paid to your previous web hosting company on your behalf.

Price Freeze Guarantee

Beat the recession - The price at which you sign up is the price you pay for the duration of your account with The Digital Network - we guarantee you will never pay any more - excluding VAT.

Cancel Anytime


No contracts to sign and no minimum terms, simply contact customer services if you wish to cancel your account. Please note that pro-rata refunds are not given for yearly hosting accounts that are cancelled midway through the year.

Minimum period is one month and usually we insist on a clear months notice in advance of your cancelling your account, but that's all.

 Privacy and Security

  • We will never sell your personal details to other companies.
  • All credit/debit cards are held at high levels of encryption on servers not directly connected to the internet.
  • All your personal information is held in accordance with the Data Protection Act 1998.
  • We fully comply with the Freedom of Information Act 2000 and your rights to see the information we hold about you.  
  • All complaints will get a formal response within two weeks (Usually within 24 hours).
  • All complaints will be fully documented and confirmed with you.
  • All complaints are handled by the Directors/Proprietors, who will respond to you in person (Usually via email).